Description
ICAO DOC 9803 Line Operations Safety Audit (LOSA) Ed 1
This manual presents basic information on the use of the Line Operations Safety Audit (LOSA), an organizational strategy aimed at improving the management of human error and developing countermeasures to error in operational environments. LOSA focuses on the use of expert and highly trained observers to collect data about flight crew behaviour and situational factors on “normal” flights.
